Water/Sewer Utility Billing

The Water/ Sewer Utility Billing Office is located at 1000 Adams Avenue, City Hall Downtown La Grande.  The normal business hours for the Water Office are 8-noon and 1-5 Monday through Friday, excluding holidays.The Utility Billing Clerk can be reached at 541-962-1313.

A Form is available to start or end service, please fill out the on/off form and fax (541-962-1322), e-mail (water@cityoflagrande.org), mail (PO Box 670, La Grande, OR  97850) or return it to our office (1000 Adams, La Grande, OR 97850).  Additional forms are available to  request a water leak adjustment, start H20 Easy pay or cancel H2O easy pay.  Fill out the form(s) and return to the Water Billing Office.  General information regarding billing periods and payment options is included here. 

Water rates are located here, sewer rates are located here and franchise fee rates are located here.

Financial assistance for low income families is available.  An application process is required.  Please review the guidelines, complete the application and return it to the City of La Grande Finance and Water Office by fax (541-962-1322), e-mail (water@cityoflagrande.org), mail (PO Box 670, La Grande, OR  97850) or return it to our office (1000 Adams, La Grande, OR  97850).